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IT & Cybersecurity Management
For businesses that cannot justify the expense of a full in-house IT department, network administrator, and security director, SCS delivers structured IT management, infrastructure administration, and executive-level security oversight through a fractional service model.
You get all the essentials of an IT department without the payroll of multiple staff, with U.S.-based support available when you need it most.Your systems stay stable, secure, and properly documented, risks are actively reduced, and technology decisions align with long-term business goals.
You receive professional IT structure, reporting, and governance while reducing overhead by more than $80,000 per year compared to a full-time hire or IT team.
Control Over Costs
Cut the expense of hiring in-house staff while getting the IT coverage and protection your business requires.
Peace of Mind
Your systemsare always up to date, monitored, and backed up so you never have to stress over downtime or data loss.
US Support You Can Trust
Support is provided from Metro Detroit, MI. You always know you’re speaking with U.S.-based experts who understand your needs.
Reporting & Accountability
Monthly performance reporting with clear priorities and next steps, so progress is measurable and decisions stay simple.
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“SCS can save businesses over $80,000 annually while delivering the same IT structure, reporting, and oversight without payroll costs.”
IT Management & Technical Support
Level 1:
Monthly IT support and management that keeps day-to-day technology reliable and organized, with structured user management, security basics, backups, and clear reporting so issues are handled before they become disruptions.
Quarterly IT and cybersecurity report with a prioritized roadmap
Helpdesk support for common issues (login, email, devices, access)
Google Workspace or Microsoft 365 user, license, onboarding, and offboarding management
Anti-virus alerts, cleanup support, and routine device health checks
Password policy support and password vault management
Cloud backup with daily recovery capability for accidental deletion or device failure
Printer and scanner troubleshooting by request, scheduled as needed
Digital asset tracking for devices, licenses, and assigned equipment
After-hours critical support available at a discounted rate (by request)
Starting at $999
12-Month Agreement Required
Infrastructure & Network Administration
Level 2 Add-On:
This is an add-on service that covers the systems and network layer typically owned by an IT Supervisor or Network Administrator, including patching, access control, network protection, and structured recovery planning.
Patch management for operating systems and key applications
Managed internal domain and secure remote access (Active Directory, VPN, RDP policies)
Firewall, Wi-Fi, and network traffic monitoring with configuration oversight
Managed Detection and Response coverage (EDR or MDR coordination and alert handling)
Multi-factor authentication rollout and access hardening for sensitive systems
Backup and disaster recovery planning with recovery testing and documentation
Multi-site and cloud redundancy planning for business continuity (when applicable)
Barcoded asset management option for hardware assignment and loss prevention
Server consolidation and standardization planning to reduce risk and simplify support
Cybersecurity training support, phishing simulations, and coaching
Internal IT documentation and runbooks (network and Wi-Fi details, device standards, onboarding and offboarding steps, recurring procedures)
Add-on, starting at $999
Requires Service Agreement (L1)
IT Director & Security Leadership (vIT Director, vCISO)
Level 3 Add-On:
This is an add-on service for organizations that need executive-level IT leadership and security governance, similar to an IT Director or CISO, focused on risk reduction, policy, compliance readiness, and long-term technology strategy.
Security program leadership, policies, and enforcement standards
Risk assessments, vulnerability prioritization, and remediation planning
Incident response planning, escalation paths, and tabletop exercises
Compliance readiness support (HIPAA and similar frameworks, readiness only)
Sensitive data protection strategy for PII and PHI, monitoring approach, and controls
Vendor and technology stack strategy, procurement guidance, and renewal oversight
Budget planning, lifecycle planning, and infrastructure modernization roadmap
Executive reporting and quarterly leadership reviews tied to business goals
Security architecture guidance for multi-site environments and higher-risk workflows
IT policy and documentation system (SOP library, security policies, vendor and system documentation, change log standards)
Add-on, starting at $1499
Requires Service Agreement (L1 + L2)
VoIP Voice System Management
This is an add-on service that manages your phone system so calls route correctly, users are maintained, and records are retained properly.
Call routing and configuration management to keep service reliable
User setup, changes, and permissions management
Retention policy configuration and oversight for call records and system logs
Add-on, starting at $299
Requires Service Agreement
Emergency IT Support
Rapid-response IT support for urgent issues that cannot wait, focused on restoring access, stabilizing systems, and getting your team back online as quickly as possible.
Remote emergency response within 2 hours
On-site emergency response within 4 hours (Metro Detroit only)
Minimum 2-hour service block per emergency request
$149/hr.
Afterhours, Weekends, and Holidays Subject to Additional Fees
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Bundle & Save
Need help in multiple areas? Don't stress, we always provide bundle discounts when you choose multiple services.
Free IT & Cybersecurity Checklist
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This checklist includes 8 critical areas, including devices, backups, user access, threat protection, compliance, and recovery, so you can easily spot gaps, reduce risk, and take control of your technology!
FREE
On-Site Consultation + Business Strategy Report
Running a business can feel overwhelming. Sales dip, costs rise, and it’s hard to see where the money and time are really going. That’s why this consultation is built to give you immediate clarity and direction.
A clear picture of your risks, goals, and opportunities
90-day strategy plan with your priorities laid out step by step
Actionable recommendations you can start using right away
Covering the areas that matter most to you with straightforward guidance to help you take control, reduce wasted effort, and move forward with confidence.
No cost. No obligation. No pressure.
Trusted Guidance for Those Who Expect More.
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