The Team

Dedication. Expertise. Passion.

A dedicated team with real-world experience, education, and a determination to deliver the highest level of care, support, and guidance. The goal is to help you solve today’s problems and reach tomorrow’s goals with confidence.

Owner &
Creative Director

Tyler M. Schauss

Bachelors of Science Information Technology

Oakland University

IT-educated business operator with 10+ years improving operations, technology environments, marketing systems, and organizational structure for small and mid-sized businesses. Experienced in technology architecture, workflow design, digital strategy, cybersecurity standards, organizational reporting, and cross-functional coordination. Helps owners stabilize day-to-day operations, strengthen systems, and maintain consistent performance across teams.

Technology Infrastructure, Cybersecurity & IT Support | 7+ Years
Designing and managing full technology environments across small and mid-sized businesses. Experienced in deployments, device hardening, network optimization, HIPAA/PCI safeguards, cybersecurity defense, vendor coordination, and hands-on troubleshooting. Ensures stable, secure systems and smooth daily operations.

Web Design, UX Enhancements & SEO-Driven Growth | 5+ Years

Building and refining websites that improve visibility, credibility, and user engagement. Skilled in UX improvements, SEO alignment, analytics, and content structure. Creates digital experiences that support real business objectives and help convert visitors into customers.

Marketing Strategy, Content Development & Brand Communication | 5+ Years

Executing marketing strategies grounded in clarity, research, and ROI. Develops brand guidelines, messaging, digital and print assets, and social engagement frameworks. Supports business goals by producing content and communication systems that strengthen identity and trust.

Documentation, SOP Development & Training Systems | 6+ Years

Translating complex processes into clear documentation and training materials. Creates SOPs, compliance resources, onboarding guides, and workflow instructions that reduce errors and improve consistency. Helps teams stay aligned and maintain reliable daily performance.

HR Director & Owner

Hannah N. Schauss

Bachelors of Science Elementary Education

Oakland University - Magna Cum Laude

Education-driven people leader with 8+ years of guiding teams, supporting organizational culture, and managing complex interpersonal dynamics across virtual and in-person environments. Highly experienced in staff development, conflict resolution, professional communication, team coaching, and building structured systems that strengthen workplace culture, employee confidence, and overall organizational performance.

Human Resources Leadership and People Operations | 8+ Years

Leading diverse teams with professionalism, empathy, and clear communication. Skilled at fostering positive workplace culture, ensuring proper conduct, and maintaining high behavioral standards. Consistently models appropriate workplace etiquette and guides others in conflict navigation, expectations, and interpersonal problem solving.

Training, Coaching, and Staff Development | 7+ Years

Managing staff growth through coaching, structured feedback, and instructional leadership. Coordinates team meetings, supports staff through challenges, and provides clarity during periods of change. Recognized for helping teams understand expectations and perform confidently without micromanagement.

Organizational Structure, Policy Alignment, and Workplace Standards | 6+ Years

Designing and strengthening internal structures that keep employees aligned and supported. Creates clear documentation, policy guidance, and workplace procedures that reduce confusion and promote consistency. Ensures information is communicated correctly and that teams understand expectations, responsibilities, and conduct standards.

Operations Director
& Engineering Analyst

Michael A. Marku

Masters of Business Administration (MBA)
Wayne University

Bachelors of Science Chemical Engineering

Wayne University

MBA-educated chemical engineer with 8+ years of leading complex engineering and commercial programs across the automotive and manufacturing sectors. Highly experienced in materials development, application engineering, OEM program management, supplier coordination, and cross-functional leadership.

Industrial Project Management | 8+ Years

Leading complex, multi-phase projects from initial concept through full execution and delivery. Converts broad or unclear objectives into structured plans with defined milestones, clear ownership, and consistent progress tracking. Removes obstacles, coordinates cross-team communication, and drives momentum so initiatives stay on schedule and reach completion without requiring constant oversight.

Cross-Functional Operations Oversight | 7+ Years

Managing teams, vendors, suppliers, and customer relationships. Keeps daily operations moving, communicates proactively, and ensures expectations are met across every department involved.

Process, Documentation, and Systems Optimization | 6+ Years

Improving workflows, building clean documentation, and tightening internal systems. Creates structure, reduces errors, and builds organized reporting that owners can trust for consistent performance.

Data-Driven Operational and Financial Decision Support | 5+ Years

Analyzing operational, financial, and technical data to support leadership with meaningful guidance. Produces clear reports, identifies trends, and highlights risks before they impact the business. Offers practical insights that help owners and executives make informed decisions, prioritize resources, and navigate issues proactively rather than reactively.

IT/Cybersecurity Director

Ryan A. Dodge

Bachelors of Science Information Technology

Oakland University

Information technology and cybersecurity leader with 8+ years of protecting enterprise environments, responding to threats, and guiding security-focused operations across financial, corporate, and academic settings. Highly experienced in fraud analysis, incident response, infrastructure support, threat hunting, and security operations, with a strong foundation in risk mitigation and organizational defense.

Cybersecurity Operations and Threat Response | 8+ Years
Leading security monitoring, threat identification, and incident management across high-risk environments. Skilled at detecting fraud, analyzing security events, and responding to emerging threats with precision and urgency.

Risk Management, Fraud Analysis, and Organizational Protection | 7+ Years

Experienced in evaluating cyber fraud activity, preventing losses, and guiding teams through high-impact risk scenarios. Supports leadership with clear assessments, pattern identification, and informed decision making to protect customers, employees, and company assets.

Infrastructure Support, Network Reliability, and Technical Operations | 6+ Years

Building and maintaining reliable technology environments through hands-on engineering and structured systems support. Skilled in baseline log analysis, network troubleshooting, configuration, and system performance monitoring.

Security Analytics, Reporting, and Continuous Improvement | 5+ Years

Reviewing data, logs, and operational trends to identify vulnerabilities and improvement opportunities. Produces accurate reports, actionable insights, and clear recommendations that help leadership understand risks before they escalate.