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Tyler M. Schauss
Business Systems Strategist
& Digital Architect
Phone:
586-217-2816
Email:
Location
Shelby Township, Michigan
Outside of my work, I’m happily married to my supportive wife Hannah. We enjoy concerts, the arts, and traveling when we can. I try to stay on top of my health with hockey and tennis each week, and golf whenever I can sneak it in. I’ve always been a tinkerer, cars, computers, electronics, anything I can learn about or fix. And yes, I painfully dedicate my Sundays to the Lions every fall.
Education
Bachelor of Science: Information Technology
Oakland University
2018 Graduate
ABET-accredited degree designed to develop practical, applied expertise in modern computing environments. The program focuses on systems administration, cybersecurity, networking, software development, data management, and emerging technologies, while emphasizing hands-on learning and real-world problem solving. Graduates are equipped with both technical proficiency and analytical skills necessary to design, implement, secure, and manage technology solutions within complex organizational settings.
Portfolio
Blog
Check out my blog, where I share real experiences from the work, highlight case studies, and publish practical guides and recommendations for the issues business owners face today in technology, marketing, and day-to-day operations. The goal is simple: provide clear, usable information that helps you make better decisions, because knowledge should be shared, not sold.
Experience
Fractional operations, marketing, and IT leader with hands-on experience modernizing small business systems end to end. Built performance reporting dashboards and financial projections, standardized SOPs and training materials, and led website, SEO, and brand improvements tied to measurable growth. Implemented cybersecurity and IT best practices, optimized workflows across teams, and deliver clear reporting and execution that improves efficiency, stability, and customer experience.
January 2025 - Current
December 2023 - January 2025
June 2022 - December 2023
September 2020 - May 2023
April 2020 - February 2012
Operations Director
Caruso Eye Care
Supporting the highest-performing Target Optical location nationally, providing cross-functional leadership across operations, marketing, technology, and performance reporting. Drove measurable revenue growth through standardized workflows, stronger staffing and scheduling models, and clear KPI visibility that improved daily execution while reducing owner workload. Implemented HIPAA and PCI-aware cybersecurity controls, strengthened patient flow and quality standards, and built repeatable dashboards, documentation, and reporting cadences to support consistent performance, retention, and scalable growth.
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Helped drive operational improvements and expansion that contributed to annual revenue growth of over 40%.
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Provided cross-functional oversight across marketing, technology, and workflows to reduce day-to-day owner workload.
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Built financial and staffing performance visibility, including payroll-to-revenue analysis, staffing models, productivity tracking, and KPI dashboards to support smarter scheduling and resource allocation.
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Standardized workflows, improved patient flow, and implemented HIPAA/PCI-aware cybersecurity practices (device hardening, credential controls, technology-use policies).
Marketing Manager and Financial Analyst
Caruso Eye Care
Overseeing growth-focused marketing execution and performance reporting. Led a full marketing restructure to expand organic visibility, strengthened brand consistency across all assets, and built ROI and financial tracking systems that tied campaign decisions to revenue, payroll, and operational capacity.
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Tripled web presence by restructuring UX, SEO, and content, growing organic traffic from ~200/month to 1,750+.
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Built ROI tracking that connected marketing performance to financial goals and operational readiness.
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Managed financial reporting including revenue metrics and payroll analytics to optimize resource allocation.
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Developed market and audience insights to guide high-performing landing pages, blogs, and marketing assets.
Data Analyst, Excel & VBA Specialist
Caruso Eye Care
Data Analyst, Excel & VBA Specialist supporting operational and financial decision-making through structured reporting and automation. Analyzed clinic performance trends, built dashboards and tools used by leadership to evaluate staffing and profitability, and improved data quality across systems to increase reporting accuracy while reducing manual admin workload.
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Analyzed patient, scheduling, and revenue metrics to guide operational and financial decisions.
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Built Excel dashboards and reporting tools to measure efficiency, staffing needs, and profitability.
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Identified workflow bottlenecks and recommended process improvements across scheduling, billing, and operations.
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Led data migration, cleanup, and standardization to improve accuracy and reduce manual administrative work.
IT Environment Architect & Operations Supervisor
KE Managed Technology Solutions, LLC
Delivering end-to-end IT support, system rollouts, and automation for small to mid-sized businesses across Michigan. Built and maintained stable business-grade environments, strengthened cybersecurity and access controls, and provided clear client reporting on performance, risk, and optimization priorities. Partnered across major vendor ecosystems to right-size solutions for security, reliability, and scalability.
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Delivered end-to-end IT support and system rollouts that improved uptime, reliability, and day-to-day operations.
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Architected and maintained business-grade environments including setup, integration, maintenance, and user adoption support.
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Implemented cybersecurity and compliance improvements strengthening access controls and reducing organizational risk.
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Produced client-facing IT reporting covering security posture, audits, optimizations, and cost-saving opportunities with clear next steps.
View Additional Work History
On Linkedin
View prior roles across IT support, cybersecurity, and account management, along with earlier customer-facing technology sales experience, showing the foundation behind my technical skill set and client communication strengths.